1. Introduction
Welcome to Elite Bankers' Club. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website (www.elitebankersclub.com), our mobile applications ("Elite Bankers Club" on Android and via "My Institute" on iOS), and our services, which include webinars, courses, e-books, and our "Bankers Weekly" magazine (collectively, the "Services").
Your privacy is of utmost importance to us. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our Services to you.
Personal Information You Provide: This includes information you give us when you register, purchase a membership, or subscribe to our magazine, such as your name, email address, phone number, and password.
Payment Information: We use secure third-party payment gateways to process payments. We do not collect or store your credit card, debit card, or other sensitive financial details on our servers.
Usage Information: We collect information about your activity on our platform, such as the webinars you attend, the courses you view, your progress, and your interaction with our content.
Technical Information: We automatically collect certain information when you visit our website or use our app, including your IP address, browser type, device information, and operating system.
3. How We Use Your Information
We use the information we collect for various purposes:
To Provide and Manage Our Services: To grant you access to your membership, webinar links, and purchased content like video recordings, summaries, and e-books.
To Process Transactions: To process your subscriptions and purchases securely.
To Communicate With You: To send you important updates about your account, webinar reminders, follow-up materials, and information about new offers or services.
To Improve Our Platform: To understand how our users interact with our Services so we can enhance the user experience and develop new content.
For Security: To protect against fraud, abuse, and security risks.
4. How We Share Your Information
We do not sell your personal data to third-party marketers. We may share your information only in the following limited circumstances:
With Service Providers: We may share information with third-party companies that help us operate our platform, such as our payment processors, email delivery services, and hosting providers. These providers are obligated to protect your data and can only use it to perform the services we request.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request from a public authority.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. They help us keep you logged in, understand your preferences, and analyze how our site is used, which helps us improve your experience.
6. Data Security
We are committed to protecting your data. We use a variety of administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet is 100% secure.
7. Your Rights and Choices
You have rights regarding your personal data. You can access or update your account information through your profile settings. If you wish to delete your account or have questions about your data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by sending an email to the address associated with your account or by placing a prominent notice on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
manager@elitebankersclub.com
Last Updated: August 15, 2025
At Elite Bankers' Club, we respect your privacy and your right to control your personal information. This page provides clear instructions on how to request the permanent deletion of your account and its associated personal data from our platform.
Please be aware that this action is irreversible. Once your account is deleted, you will permanently lose access to all your member benefits, purchased courses, webinar recordings, session summaries, and e-books.
How to Request the Deletion of Your Account
To ensure the security of your account, we require all deletion requests to be made in writing via email. Please follow these simple steps:
Compose an Email: Create a new email from the email address that is registered with your Elite Bankers' Club account. This is required for us to verify your ownership of the account.
Use a Clear Subject Line: In the subject line of the email, please write: Account Deletion Request
State Your Request: In the body of the email, please clearly state that you wish to permanently delete your account and all associated personal data. For verification, please also include the full name associated with your account.
Send the Email: Send the email to our dedicated support address:
manager@elitebankersclub.com
What Happens Next?
Verification: Upon receiving your request, our team will verify that the request has come from the registered email address.
Confirmation: We will reply to your email to confirm that you wish to proceed with the permanent deletion. This step is to prevent accidental requests.
Deletion Process: Once you confirm, we will initiate the deletion process. Please allow up to 30 business days for your account and personal data to be completely removed from our active systems.
What is Deleted: Your profile information (name, email, etc.), account credentials, your progress in courses, and your access rights to all content will be permanently deleted.
What May Be Retained: Please note that we may be required to retain certain non-personal information for legal and legitimate business purposes, such as financial records of your transactions for auditing and tax compliance. This data will not be linked to a personal, identifiable account.
If you have any questions about this process, please do not hesitate to contact us at the support email address listed above.
Scope of Data Deletion
What is Deleted: Your profile information (name, email, etc.), account credentials, your progress in courses, and your access rights to all content will be permanently deleted.
What May Be Retained: Please note that we may be required to retain certain non-personal information for legal and legitimate business purposes, such as financial records of your transactions for auditing and tax compliance. This data will not be linked to a personal, identifiable account.
If you have any questions about this process, please do not hesitate to contact us at the support email address listed above.